Don We Now Our…Fun Apparel? – Hallmark’s Crisis Management Mess
The retailer needs Hallmark’s crisis management after changing classic song lyrics for the 2013 Keepsake…
Jonathan & Erik Bernstein
Jonathan & Erik Bernstein’s posts
White House Cans Security Official Over Anonymous Twitter Account
“Anonymous” Twitter Accounts are not so anonymous anymore Think using that “anonymous” social media account…
Organization Development
Do’s and Don’ts of Online Reputation Management
Protecting your reputation should be a prime crisis management concern We’ve been discussing the impact…
Organization Development
Mayhem Tries to Take Down Twitter
Did Allstate really try to crash its own Twitter account? Typically, having one of your…
Organization Development
Princeton Conquers Meningitis in Crisis Management
Princeton Clears Crisis Management Hurdle in Meningitis Outbreak University shows how fast you can find…
Organization Development
Rob Ford’s Downfall: Failed Crisis Management
Rob Ford: The Cost of Failed Crisis Management Once in a great while, someone is…
Organization Development
Buffer’s Crisis Management Clinic Post-Hack
Buffer’s Proactive Crisis Management Post-Hack Buffer, the popular social media sharing service beloved by power…
Organization Development
Proving Reputation is Your Most Valuable Asset
Protecting your reputation is a prime crisis management concern We’ve said for years that reputation…
Organization Development
The Evolution of PR
We’ve seen some big changes The way we do crisis management, and PR in general,…
Organization Development
Officials Turn to Twitter for Crisis Management after LAX Shooting
The incident demonstrates why Twitter is ideal for quickly spreading information to your stakeholders When…
Organization Development
U.S. Schools Neglecting Disaster Crisis Management
United States Schools Ignore Disaster Crisis Management A surprising number of states not requiring schools…
Organization Development
Lack of Focus Hurts Social Media Crisis Management Efforts
It helps to stick to the familiar ground when it comes to social media crisis…
Organization Development
Hey Delta, Are You Smarter Than a 4th Grader?
Belatedly thwarting a grade schooler’s scheme is nothing to gloat about Most American airlines have…
Organization Development
Crises Cost $56 Billion in First Half of 2013
Still don’t think crisis management should be a priority? We all know that crises can…
Organization Development
CDC’s Shutdown Impacts Salmonella Outbreak Assistance
Shutdown Cripples CDC’s Ability to Assist With Salmonella Outbreak Well, that didn’t take long The…
Organization Development
Crisis Management before Grand Theft Auto Online Launch
Rockstar’s reputation may hang in the balance With Grand Theft Auto V claiming the record…