Advertising & PR

The Next Step to Success Is Having Great Communication Skills How far have you come on this journey? Are you “there” yet? Sometimes it is hard to see our progress, especially when we are making small changes, changing habits, and fine-tuning our existing skills. Maybe it would be helpful for you to go back and …

Part of a Technical Writers job is to create test plans and to communicate it to the Quality Assurance Team. The Technical Writer will be responsible for the standard test plan (see previous posts) for user acceptance testing to be performed, maintenance of an organized list of open issues, verification of resolved issues, and continuous …

Definition – Policies and Procedures involve ensuring control over processes, giving directions, setting standards and following them. In other words, maintaining compliance or preserving requirements. The Policies are a set of rules or guidelines that are decided upon by higher-ups. The Procedures are the steps or processes involved in completing a task. Policies and Procedures: …

Communication Strategy Example: W is for Words and Wording When we speak our thoughts must be translated and spoken in words, and this is the challenge. What if I forget my words? This worry puts tremendous pressure on us to think about the words, rather than the message or the meaning of the words. When …

How much is too much? How do we know how to present a technical document?- Whether it is written for projects, systems, communication, procedures, applications, prototypes, education, training, user guide, specifications, updates, etc., how do we know how to design the material for the target audience? There may already be a style guide, but what …

Think back to that U is for Unique the advice you received before you delivered your very first presentation. Your supervisor probably said; “There is nothing to it. Just get up there and be yourself.” That was actually pretty good advice, but you might have discounted it because it sounded so obvious, and because it …

Functional Specifications (based on the Requirement Specifications) describe how something works; what the user will see, what the application will offer, what the finished product will present. The Functional Specifications are written for the manager/supervisor, describing how the application works based on the Requirements document. The Functional Specifications (usually created after the Technical Specifications) can …