Leading and Working in Complex Human Systems As the stakes go up… In our “dance with the butterfly”—our continuing conversation about human systems—we have examined The Butterfly Model of Complex Human Systems, the three major sub-systems that make up a human system, and how the face to face world is a stage on which the …
Professional Development/
Leadership Skills
Managers often forget that praising employees, telling someone they are doing good work, brings a smile, good cheer and greater commitment to their job. Employee recognition for good performance is one of the simplest and easiest ways to encourage people to do their best work. Don’t underestimate the need people have for recognition. It provides …
Interpersonal communication is a common and important topic in Executive Coaching. Because direct and open communication fosters trust, enhances information flow and builds stronger relationships, it is imperative that we keep communication a priority. Here are 8 coaching tips to enhance interpersonal communication: 1. Vague messages – when you receive vague messages, define the issues …
The book I find most useful during Adaptive Change is The Practice of Adaptive Leadership by Ron Heifetz, Alex Grashow, and Marty Linsky. When Destabilizing Events arise our first response is to act, and in some cases this is the best response. But those cases are actually rare. In order to truly understand the adaptive …
Have you ever hired someone who did not live up to expectations? I’m sure many of us have at one time. A wrong decision can be very costly. It’s been estimated that replacing a key professional or manager can be three to five times their annual salary. Do you want to increase the odds of …
When leading Adaptive Change, you have the opportunity to design the journey initiated by Destabilizing Events so that you can reach the future you desire. Because the actual path you take is unknown and can’t be predicted your leadership provides direction but you cannot control the process. As each person, team, or division moves through …
Do you put off dealing with employee performance problems? Many managers struggle with their reluctance to deal with an employee regarding poor performance or inappropriate behavior. Here are some concerns I’ve heard: “I don’t want to rock the boat, especially when the employee is performing the function even if not up to expectations.” “Correcting an …