My workers are complaining they have too much to do and too little time to do it. I know we are short two staff people but we are under a hiring freeze. Also I feel, that with economy the way it is, they should be putting in 110%. What can I do? Some people can …
Professional Development/
Leadership Skills
It seems no one wants to hire an exemplary person, but someone just to do the job. By “exemplary” I mean someone who has more than the obvious talent, education or experience for the job. It’s definitely easier to train an new employee to do the company job, than to discover hidden talents of an …
I’m sure you’ve heard this phrase: God gave us two ears and one mouth for a reason – to listen first, then talk! So, as a leader, how good a listener are you? Many people take their listening skills for granted. We often assume we’re listening and others know they are being heard. But many …
“When I gave them their marching orders and they were nodding their heads, I figured they knew what to do and were going to do it.” I recently heard this from a healthcare manager who was not too happy when the project got behind schedule and the blame game took over. Managers can’t mandate employee …
A major difference between leading and facilitating is that a leader often tells; a facilitator always asks. In my book, The Secrets of Facilitation, I described how I learned what I call the fundamental secret of facilitation. I began understanding the secret during my career with the management consulting division of what was then one …
“I hate meetings…they are a waste of time. We just talk, talk, talk…nothings gets done!” Are you in charge of leading meetings? If so, what are your meetings like? Does real work gets done or is it just talk, talk, talk? Here are the top three questions that I’m frequently asked by team and project …
Conflict is an inevitable part of life. Conflict is inherent in our differences—in people’s differing backgrounds, perspectives, values, needs, goals, expectations, etc. Here are some common, yet erroneous, beliefs about conflict. Myth #1: We tend to think that disagreements and conflicts must always be win / lose situations. “If I don’t win, I lose and …