Communicating Policies and Procedures
Definition – Policies and Procedures involve ensuring control over processes, giving directions, setting standards and…
Theresa Pojuner
Theresa Pojuner’s posts
Designing For Your Audience
How much is too much? How do we know how to present a technical document?-…
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What Are Functional Specifications
Functional Specifications (based on the Requirement Specifications) describe how something works; what the user will…
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Getting To Know Your Technical Writing Department (Part 2)
This is the second part of the post ‘Getting To Know Your Technical Writing Department’.…
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Getting To Know Your Technical Writing Department (Part 1)
What happens when your new job is to manage or reinvent a Documentation Department? Where…
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Technical Writing And Work Instructions
We are all always learning and thinking. I came across a new expression and/or synonym…
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Tables And Technical Writing
In the previous post, I talked about focusing on some of the more fundamental and…
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Charts And The Technical Writer
One of the most essential components of a document is charts. As Technical Writers, we…
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Call Center and the Technical Writer
As a Technical Writer, we cannot forget about writing for the Call Center teams who…
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Gamification And Techncial Writing
Gamification for this post is defined as applying a game, which also grants rewards, badges,…
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Key Words Technical Writers Need To Understand
I’ve come across certain words and terms that Technical Writers should be familiar with. The…
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‘O’ is for ’Oops’
Why did I say that? ‘Oops’ what did I just do? What just happened? When…
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Build Your Technical Writing Templates
Templates are extremely useful for saving time and providing consistency. They are short cuts to…
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The Flexible Technical Writer
As a Technical Writer, you have no control over the number of revisions a document…
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The Technical Writer Project Manager
The Technical Writer Project Manager (TW PM), has to be organized, analytical, detail-oriented, possess common…
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Social Media For Technical Writers
There are now many social media avenues by which technical writers could use to provide…